Frequently Asked Questions

How can we help?

General

Are you a US company?

By purchasing through our site, you are supporting a US-owned and operated company. We focus on delivering high-quality footwear with comfort and support built in.

How is our brand different from others?

Our shoes provide essential stability and lasting support. With a contour seamlessly integrated into each shoe, sandal, and slipper, we help support natural alignment from the ground up.

Many of our products are recommended by professional podiatric associations.

Our breakthrough technology offers versatility, meaning you can enjoy orthotic comfort in your favorite shoes. Only our brand has a unique orthotic built directly into each shoe for relief without an orthopedic appearance.

Do you have a rewards program?

Yes! Our rewards program lets you earn points on purchases, by engaging with us online, referring friends, and writing reviews. Points can then be redeemed on footcomfortus.com.

What size should I order?

We work to keep sizing consistent across our collection, and most styles fit true to size. If you are unsure about sizing for a specific style, we provide fit tips on individual product pages.

For sandals available only in whole sizes, we recommend sizing down if you wear a half size. For example, a typical 7.5 should order a size 7 sandal.

Is there a break-in period for your shoes?

Many people find our shoes and orthotics comfortable right out of the box. For others, we recommend wearing new footwear for a few hours over the first few days to allow your feet to adjust. Within one to two weeks, the product should feel fully comfortable and supportive.

Is your site secure?

We have robust security measures in place to protect the information you provide on our website.

For more details, visit our Privacy Policy on footcomfortus.com.

Where can I find your products locally?

We understand some customers prefer trying shoes in person. To locate retailers near you, please visit our Store Locator on footcomfortus.com.

We recommend calling ahead, as not all locations carry every style.

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